Delivery times vary based on location but should arrive within 3 to 10 business days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes.

We are unable to redirect orders once the item has been dispatched.

Due to high demand for Sugar Skin products in the Sale period (or if there is an active blogger/influencer discount code), we're unable to ship your order at the time agreed. We apologise for this and always working hard to have your order shipped as quickly as possible.

Also, please note that the orders with 'Express Delivery' shipping are prioritized.

EU SHIPPING

Zone 1 - (Estonia, Lithuania)

  • FREE - all EU orders over €100 / 5-8 working days - Latvijas Pasts international parcel delivery
  • € 4.99 - Standart Shipping / 5-8 working days - Latvijas Pasts international parcel delivery
  • € 15.99 - Express Delivery / 2 working days - TNT

Zone 2/3 - (Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Holy See (Vatican City State), Hungary, Italy, Liechtenstein, Luxembourg, Netherlands, Poland, Slovakia, Slovenia, Sweden, United Kingdom)

  • FREE - all EU orders over €100 / 5-8 working days - Latvijas Pasts international parcel delivery
  • € 4.99 - Standart Shipping / 5-8 working days - Latvijas Pasts international parcel delivery
  • € 17.99 - Express Delivery / 2 working days - TNT

Zone 4 - (Andorra, Bulgaria, Croatia, Greece, Ireland, Monaco, Norway, Portugal, Romania, Russia, San Marino, Spain, Switzerland, Ukraine)

  • FREE - all EU orders over €100 / 5-8 working days - Latvijas Pasts international parcel delivery
  • € 4.99 - Standart Shipping / 5-8 working days - Latvijas Pasts international parcel delivery
  • € 19.99 - Express Delivery / 2 working days - TNT

LATVIA

  • FREE - all orders over €100 / 3-5 working days - Latvijas Pasts, Omniva parcel machine*
  • € 3.88 - Omniva parcel machine* / 2-3 working days
  • € 4.99 - Standard Shipping / 3-5 working days - Latvijas Pasts
  • € 8.00 - Express Delivery / 2 working days - TNT

REST OF THE WORLD

(Albania, Australia, Canada, Iceland, Malta, New Zealand, Turkey, United States)

  • FREE - all EU orders over €100 / 5-10 working days - Latvijas Pasts international parcel delivery
  • € 7.99 - Standart Shipping / 5-10 working days - Latvijas Pasts international parcel delivery

Parcel machine locations – closest to your home address or for other options please contact customer service.

For more details on the delivery times, please don't hesitate to e-mail: info@sugarskin.eu

ADDITIONAL INFORMATION

We do everything we can to make sure your order is delivered on time and in full. However please note that during peak demand times (such as Christmas, Valentine's Day and Black Friday weekend) deliveries may take longer than expected. 

Please note that in the Sale period (or if there is an active blogger/influencer discount code), we're unable to ship your order at the time agreed. It could take until 20 working days to arrive. We apologise for this and always working hard to have your order shipped as quickly as possible.

If your shipment is refused and returned to us unopened for any reason, your credit card will be refunded less shipping costs.